Water Damage Restoration Service

Fast Water Damage Restoration Services in Sussex County, Delaware

Response time is critical when dealing with water damage in your home or business. The longer you wait, the more damage is done to your property. That’s why Rip Tide Restoration offers 24/7 emergency services for all your water damage needs. Rely on our certified professionals when you need help the most — call us today!

We will assess the damage to your property and begin extracting water. After removing damaged items from the area, we will then set up drying equipment. Once all the water has been eliminated, repairs and reconstruction can begin.

Water Damage in Delaware and Maryland

Water damage is a common emergency that causes some of the worst possible damage for property owners. Basements and other areas can flood for many reasons such as a burst or leaky pipe, sewage back up or foundational flooding. At Rip Tide Restoration we understand, and we’re here to do everything in our power to get things back to normal. No matter the situation, we’re prepared to help and offer 24/7 emergency service.

Flood Damaged Home

There are a few things you should do when facing water damage. If the water is coming from a burst pipe shut off the water and keep family members and pets away from the water. The water could contain waste or other hazardous chemicals and can even pose an electrocution risk.

Next, turn off electricity in the area where you have standing water.

Finally, call Rip Tide Restoration. Water damage is far more complicated than it looks. Water can start damaging your home quickly and often much of the damage is not visible. If not completely removed, it can keep causing damage for months or even years. Proper water removal requires training, experience, and protective gear for the best results. Plenty of people have tried to handle it themselves only to realize months later that the damage went much deeper than they thought. What seemed like a cheaper option ultimately became even more costly.

Hiring a team of professionals is the best way to restore your home quickly and safely. With Rip Tide Restoration, you can rest assured that our team has the training and expertise to restore your home.

Rip Tide restoration Can Handle All Types of Water Damage

  • Burst or leaky pipes
  • Roof leaks
  • Sewer problems
  • Excess moisture
  • Appliance Ruptures & Leaks
  • Flooded Basement & Rising Water
  • Water Damage Cleanup
  • Water Damage Repair
  • Water Extraction Services
  • Ceiling Water Damage Repair
  • Crawl Space Cleanup
  • Yard Damage Cleanup

We work with all insurance companies to make the process as easy as possible for you. We properly inventory all content that can be saved or restored so that it is returned to you once the restoration is finished. From start to finish, we’re with you every step of the way to ensure the highest quality service for you and your property.

Water Damage Restoration Service
What to Expect

Water Damage Assessment

Our technicians will first conduct a thorough assessment and inspection.

The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. From stained soft goods to warped wood, water leaves a lot of damage in its wake. Our goal is to dry and save all materials so we restore everything that we can possibly save. If we can’t save your woodwork or carpet, we will work with you to replace them.

Emergency Extraction of Water

After we have assessed the damage to your property, we will begin extracting water.

We use professional commercial water removal equipment to rid your property of standing water.

After the water has been removed, any affected areas and belongings are removed to be inventoried then stored or thrown away.

When the water is completely removed from your property, the equipment is removed, and the displaced water will be discarded at an environmentally safe location.

Dehumidification & Drying

After we have relocated and removed belongings the drying process can be thoroughly completed.

Our technician will assess the isolated area and choose the ideal locations for drying equipment focusing on the areas with the highest levels of moisture and trapped water. Rip Tide Restoration has top-of-the-line equipment for removing water, performing damage control, and providing restoration. Our industrial extractors are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water is then collected, removed, and disposed of by Rip Tide Restoration.

Once moisture levels return to normal, our technicians inspect the area and return any relocated property and items to where they belong.

Final Cleaning and Sanitation

Your family’s health matters, and before we leave, we ensure that you are in a clean and safe environment with final cleaning and sanitation.

Standing water can bring all sorts of chemicals and other health hazards. Even water that looks clear and safe may carry bacteria and other disease-causing substances. That’s why our process doesn’t just involve removing and replacing. We make sure we clean every inch of your space.

Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.


Frequently Asked Questions

  • Category One – Originates from a clean water source and doesn’t pose significant health threats. Examples include a broken water supply line or sink overflow.
  • Category Two – Contains significant contamination and has the potential to cause negative health effects. Examples include discharge from dishwashers or washing machines, and broken toilet bowls with urine but no feces.
  • Category Three – Grossly contaminated and contains harmful agents. Examples include sewage backups and flooding from groundwater.

Each of these categories can deteriorate to the next level without fast and proper action.

The “class of water” refers to the initial amount of water and the anticipated rate of evaporation. The four classes of water are:

  • Class One – Only part of a room or area is wet. There is minimal moisture and little or no carpet or padding is wet.
  • Class Two – An entire room is wet, including carpet and padding. Water has also wicked up the walls less than 24 inches.
  • Class Three – Water may have come from above with moisture intrusion in the ceilings, walls, floors, insulation, and carpeting.
  • Class Four – Materials with very low porosity are wet, such as brick, concrete, and plaster.

Each water damage restoration project is different. It is often difficult to provide an accurate estimate of your work to be completed as there is a wide range of variables that will determine how long the drying equipment needs to remain in place.

We use an insurance-industry-trusted computer software program to generate our billing. Itemized billing is prepared once the structure has been properly dried. You or your insurance company will be billed for the work we have completed.

Our experienced water restoration technicians will be able to determine if your carpet and pad can be salvaged. Factors we take into consideration include the age and condition of the carpet at the time of the water loss, the length of time the carpet was exposed, the source of the water damage, and the temperature of the water.

On average, the process takes three to five days but may take longer depending on the extent of the damage. Our technicians will monitor the progress daily, using state-of-the-art moisture meters. We’ll add, remove, or relocate equipment as necessary to ensure the fastest results.

Equipment left on site should remain running and only be removed by one of our experienced restoration technicians.

You always have a choice in the company that handles your restoration work. Often when you report a loss, your insurance company will recommend one of their preferred vendors. Under the law, you have the right to determine which company will perform that work in your home or business. Quick Response Restoration always keeps your best interests in mind.

Rip Tide Restoration can handle the process from start to finish. First, we’ll complete a “pack out” where all salvageable items are itemized and removed from the property. They’ll be stored at a suitable facility near you. Once there they’ll be dried, deodorized, and cleaned. Your items will be stored safely until you’re ready to move back.

  • Regular roof maintenance. It is easy to forget about our roofs, and it is easy to forget about the maintenance services they need until it is too late. Regular inspections can stop water damage and leaks before they begin.
  • Outside walls, doors, and windows should be inspected each spring and fall for unusual wear and tear. Water and moisture can penetrate these common areas if they are not maintained regularly.
  • Modern well-built and well-insulated properties can trap excess moisture and condensation inside, especially if you have inadequate ventilation. Preventative maintenance can help eliminate future water damages.

24/7 emergency service available
for your restoration needs.

We offer our services throughout Sussex County, including these cities and towns:

Tell Us
What Happened