Water Damage Restoration Service

• Category One – Originates from a clean water source and doesn’t pose significant health threats. Examples include a broken water supply line or sink overflow.
• Category Two – Contains significant contamination and has the potential to cause negative health effects. Examples include discharge from dishwashers or washing machines, and broken toilet bowls with urine but no feces.
• Category Three – Grossly contaminated and contains harmful agents. Examples include sewage backups and flooding from groundwater.

Each of these categories can deteriorate to the next level without fast and proper action.

The “class of water” refers to the initial amount of water and the anticipated rate of evaporation. The four classes of water are:

• Class One – Only part of a room or area is wet. There is minimal moisture and little or no carpet or padding is wet.
• Class Two – An entire room is wet, including carpet and padding. Water has also wicked up the walls less than 24 inches.
• Class Three – Water may have come from above with moisture intrusion in the ceilings, walls, floors, insulation, and carpeting.
• Class Four – Materials with very low porosity are wet, such as brick, concrete, and plaster.

Each water damage restoration project is different. It is often difficult to provide an accurate estimate of your work to be completed as there is a wide range of variables that will determine how long the drying equipment needs to remain in place.

We use an insurance-industry-trusted computer software program to generate our billing. Itemized billing is prepared once the structure has been properly dried. You or your insurance company will be billed for the work we have completed.

Our experienced water restoration technicians will be able to determine if your carpet and pad can be salvaged. Factors we take into consideration include the age and condition of the carpet at the time of the water loss, the length of time the carpet was exposed, the source of the water damage, and the temperature of the water.

On average, the process takes three to five days but may take longer depending on the extent of the damage. Our technicians will monitor the progress daily, using state-of-the-art moisture meters. We’ll add, remove, or relocate equipment as necessary to ensure the fastest results.

Equipment left on site should remain running and only be removed by one of our experienced restoration technicians.

You always have a choice in the company that handles your restoration work. Often when you report a loss, your insurance company will recommend one of their preferred vendors. Under the law, you have the right to determine which company will perform that work in your home or business. Quick Response Restoration always keeps your best interests in mind.

Rip Tide Restoration can handle the process from start to finish. First, we’ll complete a “pack out” where all salvageable items are itemized and removed from the property. They’ll be stored at a suitable facility near you. Once there they’ll be dried, deodorized, and cleaned. Your items will be stored safely until you’re ready to move back.

• Regular roof maintenance. It is easy to forget about our roofs, and it is easy to forget about the maintenance services they need until it is too late. Regular inspections can stop water damage and leaks before they begin.
• Outside walls, doors, and windows should be inspected each spring and fall for unusual wear and tear. Water and moisture can penetrate these common areas if they are not maintained regularly.
• Modern well-built and well-insulated properties can trap excess moisture and condensation inside, especially if you have inadequate ventilation. Preventative maintenance can help eliminate future water damages.